Contact us

We value your feedback – whatever help you need, we're here.

Your thoughts, product inquiries (whether it's dress sizing, jacket care, kitchenware usage, or necklace maintenance), order inquiries, or suggestions are all crucial to us. To provide you with more efficient support, we offer several convenient contact channels. You can choose the most suitable method based on your needs:

Email Inquiry (Recommended)

Please send your request to: contact@helpcustomer24h.com. To help us pinpoint your issue faster and shorten processing time, we suggest you include the following in your email:

If it involves an order: Please provide your order number;

If it involves a product: Please specify the product type (e.g., "Dress - Floral Print", "Kitchenware - Stainless Steel Mixing Bowl", etc.);

Details of the issue: For example, "Can I return or exchange a dress that is too small?" or "What about after-sales service for a broken necklace chain?"

Our customer service team will reply to you within 1-2 business days, ensuring that every question is answered thoroughly.

Thank you for taking the time to communicate with us – every piece of feedback motivates us to optimize our products and improve our services. We are always committed to creating a great experience that is "fitting your daily life," and we will do our best to meet your needs, making every interaction feel reassuring.

Address:Room 604-34, Development Building, Nanyuan Street, Linping District, Hangzhou City, Zhejiang Province

Number: 8615290638696

Email: contact@helpcustomer24h.com