Shipping policy

Shipping Time
After order confirmation and payment, Rodrige will arrange shipment within 1-3 business days. If an item is temporarily out of stock, we will promptly communicate the estimated shipping time via email (contact@helpcustomer24h.com).

Shipping Methods and Shipping Times

1. Standard Shipping: Shipping time is typically 7-14 business days, suitable for most regular orders.

2. Expedited Shipping: Expedited shipping will deliver your item within 3-5 business days, ideal for urgent needs.

Shipping Area

Currently, Rodrige offers shipping to several countries, including the United States, the United Kingdom, Canada, and Australia. We are working to enhance the international shopping experience for our customers and will expand shipping to more countries in the future.

Shipping Fees
Shipping fees are based on your purchase amount and are as follows:

1. For purchases under $55, the standard shipping fee is $8, and the expedited shipping fee is $20. 2. For purchases between $55 and $99, standard shipping is $5, and expedited shipping is $15.
3. For purchases over $99, standard shipping is free, and expedited shipping is $10.

Tracking Your Order
After your order is shipped, Rodrige will send tracking information to your registered email address, allowing you to track the shipment status of your order.

Force Majeure
If delivery is delayed or unavailable due to force majeure factors such as natural disasters, war, or traffic restrictions, Rodrige will contact you promptly to discuss a solution.

Taxes
Product prices do not include import duties, VAT, and other taxes. These taxes are your responsibility according to local regulations.

Contact Us
If you have any questions or need assistance during shipping, please contact us at contact@helpcustomer24h.com and we will assist you as soon as possible.